Questions answered
There are 52 questions about “Restaurant hygiene” in the “How do you operate?” topic.
Click on a question to read our answer.
- 31. What are the 70 food safety checks that you claim your managers do each day? No-one can be expected to stick to this. Certainly not the young people you employ.
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There are many varied food safety checks, including: 24 refrigeration temperature measurements on different units and at different times of the day. three detailed checks a day following a list of cleaning tasks. eight equipment set-up checks on each of four grills (32 in total). four separate checks on product condition or shelf-life and seven checks on facilities and supplies for hand-washing, cleaning and temperature measurement. These checks are not carried out by a single person but by a team of trained managers throughout the day and evening.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 32. would you say your restrants are hyginic?
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Yes. All McDonald’s restaurant staff are trained in Food Safety and Hygiene when they start working for the company, and their awareness of the importance of hygiene around food preparation continues throughout their employment. Managers and staff are extremely vigilant when food is being prepared. McDonald’s restaurants are cleaned daily, on an ongoing basis. Restaurant equipment is stripped and a detailed clean takes place once the restaurant is closed. In addition, restaurant managers use a daily checklist to ensure that all cleaning tasks are completed to the required standard.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 33. Why is there such a stench in the streets outside your shops?
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Lots of restaurants or places where food is prepared emit cooking smells when you walk past. Some people regard these smells as pleasant whereas others find them to be unpleasant. McDonald’s has a system of filters in place to reduce this occurring but if you think that this is a particular issue with a specific restaurant please talk to the restaurant manager about this.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 34. is it true that red/yellow and blue mop buckets are actually for customer perception only?
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No, the red buckets are for kitchen areas and the blue buckets for customer areas.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 35. do you make sure all the tables are clean before someone eats there?
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McDonald’s aims to keep all restaurants as clean as possible at all times. There is a ‘clean as you go’ policy and tables and floors are wiped down throughout the day as required. In addition, a detailed clean of the whole restaurant is also carried out once it is closed. If the table that you wish to sit at has not been cleaned satisfactorily, please ask a member of staff to do this for you, or speak to the manager on duty.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 36. Are the people cleaning the toilets every 15 minutes also preparing food?
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In the majority of restaurants, staff concentrate on either cleaning duties or food handling and there are strict procedures in place to ensure cleanliness and hygiene standards are maintained. Staff who clean toilets use cleaning gloves to carry out the job thoroughly and to protect themselves and in the food handling areas staff wear special aprons and hats to maintain hygiene. In addition, strict hand washing procedures are in place for all staff which are monitored on a day – to – day basis as part of the managers’ daily task checklist.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 37. are all the products made with hygiene
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Yes. Cleanliness and hygiene are very important to McDonald’s as the company prides itself on its high standards. Managers and staff are extremely vigilant when food is being prepared and any items dropped on the floor are immediately thrown away. In addition, all restaurant staff receive hygiene training when they start work and this training, along with the awareness of the importance of food safety, continues throughout their employment with McDonald’s.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 38. Do you have other people to do the cleaning?
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Occasionally contractors come in to do more complex cleaning such as inside duct work but in general McDonald’s staff are responsible for all of the cleaning in the restaurants.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 39. How regularly do you clean your kitchens?
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In all McDonald’s restaurants there is a ‘clean-as-you-go’ procedure which means that cleaning is done throughout the day whenever it is required. When the restaurant closes at night and the equipment is turned off, a detailed cleaning procedure is then carried out throughout the restaurant including the kitchens.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 40. wat do u use to clean ur toilets???
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McDonald’s staff clean the toilets using hot water, cleaning equipment and a commercial liquid cleanser supplied by Kay Chemicals.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 41. how reguarly do you clean your tables?
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Restaurant tables and floors are wiped down throughout the day as required and are then given a more thorough clean at night once the restaurant is closed. McDonald’s has customer care staff in all restaurants whose job it is to make sure the dining area remains clean and tidy.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 42. How often do you wash the floors in the kitchen? The one in King's Lynn town centre was fithy on saturday evening.
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In all McDonald’s restaurants, there is a ‘clean-as-you-go’ procedure which in regards to the kitchen floor means that this is cleaned throughout the day when ever required. In addition, when the restaurant closes at night the kitchen floor is given a more detailed and thorough clean. If you feel the restaurant you visited wasn’t cleaned satisfactorily, please talk to the restaurant manager or call Customer Services on 08705 244622 so that your complaint can be looked into.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 43. I often see staff sliding on the floor - how do you get rid of the grease?
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All McDonald’s restaurants use a specially formulated floor cleaner and a special brush called a ‘Deck Scrubber’ to make sure that there is no grease on the floors. Floors are cleaned throughout the day as required and at night, when the restaurant closes, a more detailed clean takes place which involves moving chairs in the dining areas so the floor can be thoroughly cleaned.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 44. How often do you wipe down the tables?
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McDonald's has customer care staff in all restaurants whose job it is to make sure the dining area is clean and tidy. Throughout the day tables and floors are wiped down and then all are given a detailed clean once the restaurant has closed.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 45. How often do you clean your restaurants?
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Cleanliness is very important to McDonald’s, and the company prides itself on high standards. McDonald’s restaurants are cleaned daily, both on an ongoing basis throughout the day, and restaurant equipment is stripped and a detailed clean takes place once the restaurant is closed. The restaurants have a daily checklist which managers must complete to ensure cleanliness is a part of daily activity.
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