Questions answered
There are 78 questions about “Restaurant facilities” in the “How do you operate?” topic.
Click on a question to read our answer.
- 46. When i was in New Zealand, Macdonalds over there have a Mc cafe joined to them. The Mc cafe offers more healthier options and a place to grab a coffee and various cakes etc. This worked really well and i thoroughly enjoyed it. Will it ever come over here? I have not eaten a Mc donalds in 2 years and dont plan to again but Mc Cafe was great!
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McCafes are available in the UK too. If you use the 'Restaurant Locator' at www.mcdonalds.co.uk, you should be able to find the nearest one to you.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 47. I sweat profusely when I eat (i'm 20 stone) and need napkins to help absorb my perspiration. I find your napkins are not great for this task. Any plans to upgrade your napkins to a more absorbent kind?
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Currently there are no plans to change the napkins at the McDonald's restaurants.
(April 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 48. Do you allow pets in your UK establishments?
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Guide dogs are the only animals that are allowed inside McDonald's UK restaurants.
(June 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 49. I was most disappointed not to be served at a Drive-Through window when on a pedal bicycle. Is this a result of company-wide policy or decided on a store-by-store basis? Would you consider encouraging cycling by establishing company-wide best practice that cyclists at Drive-Through windows should be served?
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The drive-thru facility is designed for motor vehicles and the refusal to serve you was undoubtedly founded on concerns for your personal safety. This is a company-wide policy based on the relevant clauses in the Highway Code as well as conversations between the McDonald's Hygiene and Safety department and the Royal Society for the Prevention of Accidents (RoSPA).
The company absolutely supports the health and environmental benefits of cycling and wants you to enjoy its restaurants in safety; the majority of drive-thrus have facilities for cyclists to park up their bikes so perhaps this is one option to consider next time you fancy some McDonald's food?
(June 2006)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 50. Are English McDonalds required to provide daily newspapers or is this up to individual branches?
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McDonald's UK restaurants do not have to provide daily newspapers. However, many do choose to provide them for their customers.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 51. Nice website. Can I ask what happened to the lifesize Ronald McDonald that used to stand in the Macclesfield branch. He used to display baloons, but he went missing when the store had a refit.
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The Ronald McDonald stand was removed from the branch in Macclesfield when the store was re-furbished. He won't have been consigned to the back of warehouse though - he's been used to decorate another store. (June 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 52. I friend of mine says that you were one of the first companies to use microwaves, but the microwaves were not shielded and your staff got radiation poisoning. Is this true?
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No, this does not have any basis in fact.
(June 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 53. the nearest mcdonald's to me with a play area. i live in gipsy hill thank you
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Thanks for your enquiry. Visit www.mcdonalds.co.uk and click on the `Restaurant Locator` for more information regarding McDonald's restaurants with play pens in the UK.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 54. What regulations do you have concerning first aid at your restaurants? How many of your staff are trained in first aid? How many would know what to do in the even of someone choking, getting burned, or collapsing? Do you have any defibrilators in your restaurants?
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All Shift Managers in McDonald's are required to complete an approved 'First Aid at Work' training course as part of their management training, followed by refresher courses every three years. This ensures that there is at least one trained first aider on duty at all times in every McDonald's restaurant throughout the UK. This means that McDonald's has approximately 6000 trained first aiders. Each of these individuals are trained to provide first aid treatment for a wide range of injuries and illnesses. The company checks the provision of first aid equipment and the training of its first aiders as part of the regular health and safety checks completed on every McDonald's restaurant but this does not include the provision of defibrillators.
(June 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 55. Are McDonalds planning a to install wifi access points into their UK locations as they have done in some/all of the USA resturants?
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There are selected restaurants in the UK that have WIFI availability. To find out the nearest restaurant to you with this facility, please visit www.mcdonalds.co.uk and user the 'Restaurant Locator.' Here you will find the contact details for all McDonald's restaurants in the UK.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 56. Don't you think that having condom machines in the toilets is encouraging children to have promiscuous sex? I am disgusted that a company that claims to be family friendly would be so disgusting and will not set foot in any of your stores until this abominations are taken out and burned in the streets.
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McDonald's UK, as you might be aware, is split into company-owned restaurants and those owned by franchisees. In the former, the company can categorically state that no condom machines will be found in any of its toilets. If there is a condom machine in your local restaurant, then the company suggests that you let your feelings be known to the franchisee of that particular store who will undoubtedly take your views into consideration. If this doesn't prove satisfactory, the company suggests that you contact the Customer Services team on 08705 244622 and they will investigate the matter fully on your behalf and report back on the outcome. (June 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 57. Is McDonalds a good place to take a girl on a first date?
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Of course. McDonald's aim is to offer a fantastic experience to every customer every time they visit a restaurant. There is a wide range of meals to suit every taste and all the restaurants have a great atmosphere that would be perfect for a first date. (June 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 58. Have you considered installing unisex toilets in your restaurants? I think it would save a lot of space instead of duplicating the same facilities twice. It would also be good for the environment.
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McDonald's already has a number of restaurants that have unisex toilet facilities. These are mainly in city centre locations where there are a high number of customers visiting. You can find McDonald's restaurants with these facilities installed at Glasgow (Argyle Street), Birmingham (Stephenson Place) and Blackpool. (July 2007)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 59. So how come all your restaurants arnt disabled friendley, and the staff trained in the disable discramaion act 1996
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McDonald’s is making every effort to make its restaurants as accessible as possible for all our customers. As a matter of course, electronic doors are provided whenever there is an update or refurbishment as well as other features to aid access as standard. If you feel that changes could be made to your local restaurant to improve your experience, please call Customer Services on 08705 244 622 and they will look into the specific restaurant to see where improvements can be made.
(December 2006)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 60. What is the largest capacity ever held in a mcdonalds including America. This is for a project in school
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Thanks for the interesting question. However, this website has been set-up to deal primarily with questions regarding McDonald's in the UK. Visit www.mcdonalds.com for more information. (June 2007)
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