Questions answered

Of the thousands of questions received on this site, certain questions are either duplicates of ones previously answered, or just a little too "out there" to be published on the site. Below are the 9442 valid questions answered by McDonald's so far.

Click on a question to read our answer.

9442 Questions
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1. I'm disappointed that you did not answer my question properly and instead pushed me on to a differnt answer. The answer you pushed me towards has annoyed me more with this quote. "Other vegetarian options currently available include the French Fires, Hash browns, Salads, Fruit Bags, Apple Pies, Carrot Sticks and milkshakes." The fact that you say the vegetarian options you offer are side portions or extras to what non vegetarians can get with their meals.
Although at its heart, McDonald’s primary business will always be in burgers, it goes without saying that customers are very important to the company, and McDonald's works hard to accommodate them all as best as it possibly can, including vegetarians. However the company recognises there is always room for improvement and in view of this suggests you should get in touch with the Customer Services Team to log your enthusiasm for more vegetarian options. You can get in touch with them by email using the ‘Contact Us’ link at www.mcdonalds.co.uk - the team will be happy to hear your suggestions. (March 2010)

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2. I have recently visited Berlin where the Big Rosti was sold in your restaurants. It is the best thing i have ever eaten and i would like it if you could sell it in England Thanks
Thank you for your question. McDonald’s UK currently have no plans to introduce the Big Rosti to its menu. However, if you feel strongly about this item you may like to contact the Customer Services team by visiting the ‘Contact Us’ section at www.mcdonalds.co.uk - the company is always keen to hear new menu suggestions. (March 2010)

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3. I want to do open McDonalds in Dhaka in wari. How can I open how much its will be cost in bdt amount. please email me. I am very interest to do this. And can you please give me support to do open new McDonald's restaurant. Please
Thank you for your interest in McDonald’s franchises. Unfortunately, here in the UK we only deal with franchises for the UK. The USA deal with franchises both at home and abroad and your best course of action would be through the US corporate website. The web address is www.mcdonalds.com select the country as USA then go into corporate - franchising - international opportunities. Once again thank you for your enquiry and we wish you every success for the future. (March 2010)

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4. Now i'm researching about how meat eating effect(include beef and milk) on climate change.do you have any resource? I think Mcdonald has a lots of influence to climate change.what do you think about it? Is their any information about it? I want to listen any opinion. I really need that information.
Thank you for your question. We suggest you visit our website and download our 'Stock control information pack for students'. This has been developed specially to answer your questions and is packed with useful information. To visit our 'Schools & Students' page, which also has lots of information packs on other interesting topics cut and paste the link below into your browser. http://www.mcdonalds.co.uk/about-us/schools-and-students/schools-and-students.shtml or to read the 'Stock control information pack' right now, cut and paste this link into your browser: http://www.mcdonalds.co.uk/static/pdf/aboutus/education/mcd_stock_control.pdf (March 2010)

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5. My daughter has not had any shifts in the last 10 weeks. She phoned as was told that her availability must have been lost. A few weeks later and still no shifts she spoke with the manager who told her it was quiet and she would have shifts in Feb. The shifts are up for Feb. and still nothing. Friends from school are still getting shifts and new staff have started. Is this normal practice and do McDonalds not have minimum contracted hours?
Please contact the HR Helpline on 0844 736 3610 so that an investigation can take place. (Feb 2010)

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6. Hi there ! I have just called for an OJE at McDonalds as a Trainee Business Manager. What exactly I need to do there? I am a Bangladeshi national and staying as a Post-study work visa here. I know McDonalds has got a sponsorship certificate from the UK home office. Is McDonalds sponsoring me after the expiration of my visa if I selected for the Trainee Business Manager position?
Please contact the HR Helpline on 0844 736 3610 so that an investigation can take place. (Feb 2010)

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7. I can’t log in into new starters, please help me out
Thank you for your question. Please contact the OurLounge team on 0208 700 7111 who will be happy to assist you. (March 2010)

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8. What items do you sell a lot of which has a low gross profit. Which items do you sell low quantities of which have low gross profits?
Thank you for your question. As you know the Make Up Your Own Mind site was set up to answer questions about the McDonald's business in the UK as openly and honestly as possible. However as we state on the site, some information cannot be given out because it is commercially sensitive and therefore confidential. Profit is a subject that falls under that category, so unfortunately we are not able to answer your question in this instance. McDonald’s is sure you’ll appreciate that the exact breakdown of the kind of financial information you are asking for is highly confidential and the company doesn’t release it. (March 2010)

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9. Hi, I am an accountant student and I have a project and I need some information about McDonald’s in Bahrain as following: number of employees, capital size, sales size, profits, Assets, capacity utilization, Total cash in hand. This information I needed for at least 10 years. Thank as soon as possible
Make Up Your Own Mind has been set up specifically to answer questions about McDonald's within the UK and it is hard for us to answer specific questions about products and promotions in other markets. To contact McDonald’s Bahrain please visit http://www.mcdonaldsarabia.com (March 2010)

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10. What is the SSP for a person over 21 who is working 24 hours a week as I have just received my wage slip saying SSP £94 for two weeks, yet when i check direct.gov it is £79 week?
Thank you for your question. Please contact the HR Helpline on 0844 736 3610 who will be able to help you with your enquiry. (March 2010)

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11. Hello I am doing research about Mc donald's Israel. How can I contact with it? Could you let me know the email address? and Can I get information about Israel branch from here? Thank you for your consideration.
Thank you for your question. Thank you for your question. Make Up Your Own Mind has been set up specifically to answer questions about McDonald's within the UK and it is hard for us to answer specific questions about products and promotions in other markets. To find out about McDonald’s Greece please visit www.mcdonalds.co.il (March 2010)

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12. Looking for work with your company I have been a manager in a hotel for a long time an am looking for work around Londonderry their are 3 McDonalds here but I cant get through
Thank you for your question. You can explore McDonald’s UK vacancies and apply online by clicking ‘Apply Now’ where you will be taken to a form, which you can fill out and then submit. To apply online visit www.mcdonalds.co.uk and click the 'Careers' link button. (March 2010)

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13. How are your products distributed? Please e-mail me back as soon as possible before next week!
Thank you for your interest in McDonald’s. We place our customers at the heart of everything we do, and as part of this commitment we operate our business in an open, transparent way, providing detailed information about our business practices, agriculture and supply chain standards, as well as food and nutritional information. As a responsible business, however, we need to balance our strong desire to be as open and transparent as possible with our responsibility to run our business effectively. We do not believe that answering detailed specific requests for information from individual students is the best use of our education department’s resources, and instead we focus our efforts on providing relevant case study information which will enrich many students’ learning. Unfortunately, this does mean that we are not able to provide the information you requested. We suggest you download one of McDonald’s Student Information Packs. These have been developed after receiving many questions from students wanting to know more about the company and are designed to help address the type of questions that you may ask about the company operations. To visit our 'Schools & Students' page cut and paste the link below into your browser. http://www.mcdonalds.co.uk/about-us/schools-and-students/schools-and-students.shtml

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14. how many staff work one of mcdonald's branches?
Thank you for your question. On average each McDonald’s restaurant has around 60 employees, however this is just an average. The actual number of employees per restaurant depends on the size and location of each restaurant. (March 2010)

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15. Hello I am a student of Nottingham University, and currently carrying out a research on Mc Donalds layout. I would like to request the following information regarding a branch at nottingham city centre (i.e. the 2 storied branch) 1.what is the maximum number of customers visiting that branch on any day? 2.The warehouse/storage unit location and its size. 3.The maximum seating capacity at that branch 4.the size of the kitchen area and the food standards maintained?
As you know the Make Up Your Own Mind site was set up to answer questions about the McDonald's business in the UK as openly and honestly as possible. However as we state on the site, some information cannot be given out because it is commercially sensitive and therefore confidential. McDonald’s is sure you’ll appreciate that the exact breakdown of the kind of information you are asking for is highly confidential and the company doesn’t release it. (March 2010)

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