Questions answered
Of the thousands of questions received on this site, certain questions are either duplicates of ones previously answered, or just a little too "out there" to be published on the site. Below are the 7811 valid questions answered by McDonald's so far.
Click on a question to read our answer.
- 1. When i visitd the UK in May 2007 I had a great burger, it was a special limited time menu item and I forget the name and hope you can remind me what it was called and what was on it. It was served on a rectangular bun more like a sourdough, it had caramelised onion. It was served with thick cut chips instead of the ususal fries and it was lovely.
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Thank you for your question. We're glad you enjoyed your McDonald's meal while visiting the UK. Based on your description, it sounds like the burger you had was the limited edition Beef Deluxe. We are always looking at new and innovative products to launch on our menu, and we always have a variety of new products launching promotionally or permanently. We hope you find something equally enjoyable the next time you visit a McDonald's restaurant in the UK.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 2. i recently got a job and i start next month, and i was just wondering if your aloud to have your eyebrow pierced because im considering getting it. Thanks
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Congratulations on your new job with McDonald’s. McDonald’s staff policy is that no watches, small badges or other jewellery items of any sort, with the exception of a plain wedding band, are to be worn during work. This is due to the risk of it being caught in equipment, dirt being trapped within the item, food safety risk, or a cause of physical contamination. This includes visible body piercing such as tongue, eyebrows and nose. Make-up is permitted as long as it is subtle and not excessive.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 3. Why are the actual drive through lanes so narrow at your restaurants? They only seem to take small cars at many restaurants in the North West of England, family size cars struggle to fit through and in many cases do not. As well as narrow lanes, you are required to turn 90 degree angles as you drive around the drive through in todays wide cars which also have larger turning circles which is just not possible. Why are the drive through lanes too small for family cars?
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Thank you for your question. McDonald’s restaurants are designed to allow a standard family saloon car (as prescribed by the Department of Transport) to safely progress around our restaurants.
Whilst we appreciate some family cars are larger than this standard, this does give us issues with these vehicles physically fitting beneath our buildings. As such, we need to limit the size of vehicles around our drive thru lanes.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 4. how much food was in a supersize option e.g grams of chips etc?
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Thank you for your question. The supersize Fries option that was taken off the menu in 2001 weighed 183g.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 5. how much notice of leave has to be given if you have worked at mcdonalds for 3 months ?
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Thank you for your question. You will be required to give 2 weeks notice prior to leaving the position.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 6. Can under 18's employed by McDonald's be promoted to management positions - ie. a 16 year old as a team leader or shift manager?
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Thank you for your question. At McDonald’s UK under 18's can progress to either Customer Care or Crew Trainer roles. Under 18's do, in some cases, become Shift Managers, however due to the working time directive they will be limited to what shifts they can work.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 7. i am 16 and soon i hopefully will have a part time job in mcdonalds but was wondering what is the average hours that employers would like a 16 year old to work per week? I know there is only a certain amount of hours a 16 year old can work per week in mcdonalds but i am unsure of how many hours that is.
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Thank you for your question. As a 16-year old you are allowed to work up to 40 hours per week as per the working time directive. Good luck with your application to McDonalds.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 8. what is a signposting job and what does it entail at mcdonolds ? thanx
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Thank you for your question. A signposting job requires holding a piece of directional signage (a signpost) in a busy thoroughfare in order to alert members of the public to the nearest McDonald's UK restaurant.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 9. I know there have been many questions about the film 'supersize me' but my question is still not answered by any of these...So... Did the film 'Supersize me' result in a decrease in the sales of McDonald’s?
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Thank you for your question. The film 'Supersize Me' did coincide with a period of sales decrease at McDonald's however it is impossible to determine whether or not the films release impacted on sales. This is due to the fact that there were many other factors influencing sales. Since that period – 2005/2006 McDonald's has brought many changes to the brand, in terms of food, decor, service, opening hours etc. McDonald's has also spent considerable time and effort in communicating the reality of the nutritional quality and ingredients of the food. This has all helped build sales in the most recent years.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 10. I work in another restaurant, and they are so strict on hygeine we aren't allowed to wear our uniform to or from work. If I worked for you, would the same rule apply? If so, do you have staff changing rooms? Its just where I work now staff all have to change in the staff room, which can be embarrassing if you're changing in front of a guy!
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Thank you for your question. McDonald's restaurants do have staff changing facilities to allow employees to change out of their outdoor clothes into their uniform.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 11. Are your fish fingers gluten free?
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Thank you for your question. The area of food intolerances and allergies is a highly complex one, with many requests for specific menus as a result. Unfortunately McDonald’s Fish Fingers do contain gluten. For full nutritional information and ingredients information for all food at McDonald’s please visit the ‘Food’ section at www.mcdonalds.co.uk.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 12. What is the average price of a small, medium and large chicken legend meal in the UK?
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Thank you for your question. Prices may sometimes vary between different McDonald’s restaurants according to whether they are company owned or franchised stores. However prices for all menu items are displayed in each restaurant.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 13. I had my interview for McDonalds today and was successful. I have been invited for a "Welcome Meeting". What can I expect from this and what should I wear? Thanks!
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Congratulations on your new job with McDonald's.The Welcome Meeting is technically your first day of work with McDonald's. We suggest you contact the McDonald’s Recruitment Helpline on 0208 700 7007, they will be able to help answers any questions which you may have.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 14. Have u any vacancies at the Crewe Branch I am 16 Years Old?
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It's great to hear of your interest in McDonald's. Please Visit your nearest McDonald's restaurant or the specific branch that you are interested in working for, and ask the restaurant manager if there are any vacancies available. You can also visit www.mcdonalds.co.uk and click on the 'Careers' link for more information regarding employment. Alternatively call the recruitment hotline on 0208 700 7007.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 15. I believe McDonald's have three menus: Breakfast, Day and Overnight. In a 24 hour restaurant what time do each of these menus begin and what are the differences between the day and overnight menus? Thanks!
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Thank you for your question. Indeed at McDonald's there are three separate menus, Breakfast, Day and Overnight. In general the breakfast shift starts at 5.00am and changes to the day menu at 10.30am. There are however some exceptions. In some specific locations, such as airports, where there is less uniform customer flow it could be the case that these opening hours differ slightly. This is a decision that is taken at a local level and is subject to approval. With regards the overnight menu, owing to demand at different periods during the day or night, some restaurants might choose to not offer the full menu list at certain times.
(June 2009)
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