Questions answered

There are 7 questions about “Filet-o-Fish” in the “How do you make...” topic.

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1. How long does it take to cook a filet o fish excluding preparing time please?
Thanks for your question. The cooking time for the filet is 3 minutes 15 seconds. (March 2011)

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2. Hi, I was wanting to know about your fish fingers and your filet o fish burger. I would like to know if they are cooked in the same oil as your meet products or are they cooked seperately.
Thanks for your question. All of our products are cooked separately; beef patties are cooked on a griddle and our File-o-Fish, Fish Fingers, Apple Pies, Chicken products and vegetable patty are cooked in 100% vegetable oil using dedicated cooking vats. These vats are exclusively for the purpose of cooking a specific product and that product alone. However, due to the design of the oil filtration system there is a small chance the 100% vegetable oil used to cook each product can come into contact with oil used to cook chicken products during the oil filtering process. McDonald’s can assure you that whilst every possible precaution is taken in order to prevent cross contamination during this filtering process, we cannot guarantee this will not occur. (February 2011)

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3. i would like to know if the breadcrumbs on the filet o fish are natural crumbs, or does it contain any flavour enhancers?
Thank you for your question. The crumbs on the Filet-o-Fish are made using wheatflour, water, salt and yeast and do not contain any flavour enhancers. You can find ingredient declarations and nutritional information for all McDonald's UK food by visiting the 'Food' section of our website www.mcdonalds.co.uk. (Jan 2010)

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4. I am Muslim and my family eats filet-o-fish every week. However, i have heard that the filet-o-fish sandwich comes to the restaurants already cooked in oil that may contain beef or may have already had beef cooked in it. Basically I want to know if the filet-o-fish comes in contact with or gets cooked with any beef or chicken.
Thank you for your question. All McDonald’s Filet-O-Fish patties are cooked and prepared at McDonald’s within the restaurants and not before they arrive. Once in the restaurants they are cooked in a non-hydrogenated blend of rapeseed and sunflower oil. Due to the design of the oil filtration system, however, there is a small chance the oil used to fry filet-o-fish patties can come in contact with oil used to cook chicken, during the oil filtering process. We therefore cannot guarantee cross-contamination will not occur. (May 2009)

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5. Hi thank you for your reply. However, you did not answer my question nor can I find the answer with the link you emailed me to search it with. Please answer the question straight forward, it is not a trick question. Does the Batter on the fillet-o-fish contain any lard or animal extracts mixed in regardless? YES or NO? Thank you
Thank you for your question. The batter used on McDonald’s UK Filet-o-Fish does not contain lard or any animal extracts. You can find a full list of ingredients for all McDonald’s UK menu items by visiting the ‘Food’ section of www.mcdonalds.co.uk. (November 2009)

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6. Hi I would like to know, is the batter used for coating the filet-o-fish burger suitable for vegetarians? When filtering the oil at the end of day do the filters get washed after filtering each product in other words is the any cross contamination between the oil residues? Thank you
McDonald's does not regard the Filet-o-Fish as suitable for vegetarians because the company classifies fish as meat. The company considers it a personal choice as to whether a vegetarian chooses to eat fish. With regards to the frying process, each product is prepared in separate fryers. However, when it comes to filtering the oil, McDonald's has two different filtering processes. One process is self-filtering, where oil is not mixed from one fryer to another. The second filtering process uses the same unit across all fryers, but the fryers are filtered in a specific order. So the French Fries fryer is filtered first, followed by the Veggie Deluxe fryer, the Apple Pies fryer, the chicken fryer and then the Filet-o-Fish fryer. The machine is thoroughly cleaned after every filtering session and the Vegetarian Society has approved this method for keeping oil used to cook the fries separate from any meat content. Unfortunately the company does not maintain a central record of the processes used in each restaurant, so if this is an issue for you, the best course of action is to check at the restaurant you visit to find out which method is used before ordering your meal. (November 2009)

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7. Hi, my question is very simple. I am a Muslim and would like to eat the Fillet Fish & Veggie Burger. I understand that MD has different filtering processes. Can you simply tell me what I would need to ask at my local MD to ensure that it is fried/filtered seperatley? Also, the staff preparing the food, would they be preparing the meat & fis/veggie bugers at the same time with the risk of cross contamination? Finally, does the vegterian society approve any of your products? Thanks.
The best questions to ask the McDonald’s restaurant are - which order do they filter the fryers in and what precautions do they take to ensure the oil from the chicken fryer never comes into contact with the oil used for the Fish Filet and the Spicy Veggie Burger? As far as the staff are concerned it is best to discuss this with the restaurant however it is standard procedure to have one person responsible for the cooking of chicken products and one person responsible for cooking the Fish, Vegetable and Pie products. Strict hygiene procedures are also in place to prevent cross contamination during food preparation. Details of the McDonald's UK food products that are approved by the vegetarian society can be found by visiting their website www.vegsoc.org and searching in the approved food section. (July 2009)

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