Questions answered
There are 104 questions about “Employment” in the “How do you operate?” topic.
Click on a question to read our answer.
- 1. have you got Mcdonalds Human Resources phone number please.
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Thanks for your question. The HR Helpline is 0870 600 5120. Thanks. (November 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 2. NEED TO CONTACT UK MCDONALDS HEADOFFICE AS I WANT TO ENQUIRE ABOUT MY PENSION I AM LIVING ABROAD SO WOULD LIKE AN EMAIL ADD
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Thanks for getting in touch. Please could you visit the About us tab on www.mcdonalds.co.uk and then click on contact us for the best way to contact the Head Office. (November 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 3. Is McDonald's Crossbush A27 Services Station open on Christmas Day, 2011, please?
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Thanks for your questions. The best thing to do is ask the manager at this store.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 4. What percentage of stores are operated by franchisees? versus how many are operated by the company? thanks
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Thanks for your question. Within the UK, there are approximately 1200 restaurants, of which around 600 are franchises. (April 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 5. 1:Basically Ive been a crew trainer for 8 months and I was told I was going to do my shift managers course in January (MDP 1) however now im being told to do apprenticeship scheme because it is something that the joint venture require?, im working at a franchise restaurant and was wondering if I would have to do the apprenticeship scheme because at current I am studying at university and the CDP mentions nothing about having to do the apprenticeship scheme.
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Thanks for your question. Completing the apprenticeship is not mandatory for Crew Trainers; however most choose to do it as it helps them when they are supporting employees who are going through the apprenticeship themselves. You should be in a strong position to complete it fairly quickly given your experience with McDonald's and your academic attainment so far. (March 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 6. Hi, I'm a customer care assistant at one of your franchised stores in Manchester. I have read here that upon completion of the customer care course, I'm entitled to a pay-rise from my current £4,35 to the £5,75 region. However, 2 months after the course and multiple discussions with the Business Manager, pay-rise still hasn't been allowed. What must be done to be eligible for the pay-rise as I have worked on customer care for 6 months prior to the course?
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Thanks for your question. Please contact your franchisee if your manager has been unable to deal with your request. (March 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 7. What powers does a crew-trainer have? and how do they differ from them of a manager?
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Thanks for your question. The Crew Trainer is responsible for implementing the Crew Development Programme in their restaurant. They are not responsible for running shifts as managers are. (March 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 8. the first question is how can i apply for Mc Donald's in Uk... and second question is.....can i apply in this position that i m now as a second assistant in Mc Donald's UAE-DUBAI...????
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Thanks for your question. Please visit www.mcdonalds.co.uk/people/join-the-team/join-the-team.shtml for all of the information you need about applying for a job at McDonald’s in the UK. You can also view current vacancies and apply online on this website. (March 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 9. Hi i would like to know more about the Apprenticeship level 2 in Multi - Skilled Hospitality. Is this course mainly done in the work place? & if you started it can you change your mind if it became to much for you? Thanks
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Thanks for your question. McDonald's does offer a Level 2 Apprenticeship in Hospitality as a work-based programme. Our apprentices study for their literacy and numeracy qualifications on-line and we provide PCs in each of our staff-rooms to ensure everyone has access to these qualifications. The apprentice also has to show that that they can use their literacy and numeracy in the work place and these skills are called 'key skills'. The vocational part of their qualification takes place in the restaurant, on the 'shop-floor'; this is supported by a knowledge element - known as a technical certificate - where the apprentice learns all the facts and theory that supports their role. The apprentice also learns about the rights and responsibilities in the workplace.
The apprenticeship is a nationally recognised qualification and as such apprentices are 'registered' at the start of their apprenticeship, with an awarding body - McDonald's uses City & Guilds. We aim to support every apprentice through their programme so that they become successful apprentices. However, some people do discover that it is not for them. We have a robust interview and induction programme to ensure that the apprenticeship is right for the individual, so we have very good retention rates. If you want to find out more please visit our website www.mcdonalds.co.uk/people. (February 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 10. I am a shift manager and passed my BSM course in early 2009. I was only awarded a certificate saying that i had passed the course. Surely it is unfair that new shift managers gain a national diploma whereas older ones gain no such qualification. what plans to you have to certify the older managers to the same level as the newer ones and offer them the same national diploma as obviously they have done the same work to get where they are and do the same job in store.
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Thanks for your question. You'll be pleased to hear that our qualifications are open to all our employees and managers who have previously completed our training programmes (before they were accredited) and can gain the qualification related to that job role. You will understand that it does entail some extra work and will require one of the Education/ Training team to check your work meets the qualification criteria. The first step would be to email the Education team on education@uk.mcd.com and let them know your details and they will inform you of the next steps. (February 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 11. My manager says I am not allowed to wear a long-sleeved black t-shirt underneath my uniform because me wearing it is not for religious reasons. Is he allowed to demand that I do not wear it when he provides exemption for Muslims etc? Thank you.
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Thanks for your question. The crew uniform is a short sleeved polo-top which is provided for you. No long sleeved garments are permitted to be worn underneath unless it is for religious reasons. (February 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 12. Hi do you employ fourteen year olds? And if you do how would I go about applying for a job. Thanks
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Thanks for your question. You do need to be of school leaving age - we have a way of you checking this when you first begin our application form. Some people are able to start work at 15 years old but it does depend when their birthday falls. You can read about McDonald’s employment at www.mcdonalds.co.uk/people/join-the-team/join-the-team.shtml (February 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 13. Hello my name is Raoof Sedeqey, i am 15 years old, and looking for a part time job, i am wondering if it is possible for me to work at a local Mcdonalds
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Thanks for your question. It is great to hear you would like to work for McDonald’s, please visit our website www.mcdonalds.co.uk/people/join-the-team/join-the-team.shtml to see vacancies and apply online. (February 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 14. what about tatoos visibe and otherwise. I was hired having visible tatoos now they say I will be fired if I get more.
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Thanks for your question. Firstly, apologies for the delayed response to your question. Visible tattoos are allowed as long as they are not considered offensive. Please read the appearance guidelines section of the Employee Handbook for further clarification. (January 2011)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 15. I would like to work as a cleaner with McDonalds in Croydon area-London.Where to apply?
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Thanks for your question. Please visit http://www.mcdonalds.co.uk/people/join-the-team/join-the-team.shtml where you can find all current employment opportunities. (January 2011)
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