Questions answered

There are 95 questions about “Employment” in the “What are you doing about...” topic.

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95 Questions
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1. i am currently moving house and they are asking for a HR address and phone number, how do i find this?
Thanks for your question. The HR helpline is 0870 600 5120. (January 2012)

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2. hi, im looking for my yearly earnings for a tax return. my store manager said to email payrole through ourlounge but i cant find an email for payrole, can you help me out?
Thanks for your question. Please can you call the HR helpline on 0870 600 5120. (January 2012)

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3. Please can you help me to understand the pay structure. I'm 24, on training squad and have worked at a franchised restaurant for 6 years. A poster in the crew room states that minimum wage from october 2011 is £6.08 plus an extra 35p if on training squad. Are these figures correct and if so does this mean i should be on at least £6.43? If possible could you send me the pay structure for someone in my position for 2009-2011. Thank you
Thanks for your question. Please can you call the HR helpline about this on 0870 600 5120. (January 2012)

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4. i have been working for mcdonalds now for 3 years as a crew member and ive just found out im pregnant. will i get maternity leave even if after my maternity leave is up and chose not to go bk to work?
Thanks for your question. Yes if you are still employed by McDonald's during your maternity leave. Please contact the People Services Helpline on 0870 600 5120 to discuss your situation with a member of the HR team

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5. I am a teacher looking for examples of the recruitment documents McDonalds uses to employ its employees. Aware of the online assessment, is there a paper copy available for my students to complete their coursework. Thank you for your assistance.
Thanks for your question. Our recruitment system is completed fully online, and I'm sure you can appreciate that we do not make copies of our assessment readily available to non-candidates. However under the 'Schools & Students' section on mcdonalds.co.uk you can find information packs that will be helpful for your students. (November 2011)

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6. At what age can you start working at McDonald's?
Thanks for your question. We only hire people of school leaving age, so you have to be 16 to apply for a job. For more information on working at McDonald’s please visit www.mcdonalds.co.uk and click on the ‘People’ tab. (August 2011)

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7. I am completing the McDonalds Apprenticeship scheme at the Spalding (Lincolnshire) branch. My fellow Apprenticesthip workers and my crew trainer as well as my training manager would like to know how we get the opportunity to visit one of the factories. We feel that it will be a great opportunity for us to learn more, help us to complete the apprenticeship and bring back vital information to our store.
Thanks for your question. Yes, we would happily set this up for you. Please email education@uk.mcd.com about this.

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8. I am working on a case study and one of the points is about the Key Responsibilities of staff, What skills and qualifications are needed to work there? Also How many employees do you have? Thank You
Thank you for your question. Anybody with the right attitude and a commitment to providing the best in customer service is welcome to apply for a position at McDonald's. There is absolutely no discrimination towards individual candidates and there are no minimum qualifications needed to join McDonald’s. There are approximately 85,000 people employed by McDonald’s UK and over 1 million worldwide. For more information please visit http://www.mcdonalds.co.uk/people/schools-and-students/schools-and-students.shtml where you can download our information packs. (June 2011)

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9. Hi I recently got a job at a mc donalds and my first shift is on a Wednesday. One of my friends who works there told me that a Wednesday was one of the busiest days. Will I be expected to be able to work as fast as everyone else on my first day?
Thanks for your question. Congratulations on your recent employment. The busiest day would really depend on the location of the restaurant you are about to start working at. Please don’t be worried, you will have all the support of your team and manager and will be shown what to do with plenty of time to learn how everything operates. If you have any other worries please ask your manager. (June 2011)

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10. Are some of you stores operating a no rehire policy? And if so why is this allowed?
Thanks for your question. Many ex-employees do rejoin McDonald's at a later date. The restaurants will require any ex-employees to complete the application and selection process again and will obtain references from the employees previous restaurant in order to make a decision whether to hire or not. (June 2011)

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11. I am undergradute student in london and came from india a couple of months ago.between that i had i applied a job in the mcdonald as a cabin crew.But answers from your website that i were unsuccessful regarding application and they didn't mentioned the reason for that. because i am really interest working Mcdonald's because its friendly environment and flexible us.I applied thrice.
We are really sorry that you haven't been successful in your application. At the moment we are getting over 2,000 applications each day so the competition for positions is very high and it is difficult to give feedback to everyone who applies. (June 2011)

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12. Hello I was just wondering if you could tell me what percent of you employees are female and what percent of you employess are under 20? thanks xxx
Thanks for your question. Females make up 48% of our workforce and 60% of our workforce is under 21. (June 2011)

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13. how many mcdonalds resturants operate in the uk and worldwide??
Thank you for your question. McDonald’s has over 30,000 restaurants in the world, operating in over 100 countries. Within the UK, there are approximately 1200 restaurants, of which around 600 are franchises. There are approximately 85,000 people employed by McDonald’s UK and over 1 million worldwide. (May 2011)

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14. what's your organization's purpose?
Thanks for your question. We suggest you visit http://www.mcdonalds.co.uk/people/schools-and-students/schools-and-students.shtml where you can download one of our information packs. (May 2011)

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15. I have been trying to get a reply from many people in the McDonald's company but none have yet replied. My question is, if I am using excel 2010 on my computer, what do I save it as (format wise) to open on a store compluter using an older version. I am having a lot of problems sending spread sheets to restaurants in my group. Regards.
When you click on Save AS, try changing the ‘Save as type’ to ‘Excel 97-2003 Workbook’. (May 2011)

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