Questions answered
There are 49 questions about “Employment” in the “What are you doing about...” topic.
Click on a question to read our answer.
- 16. Hi I applied for a job at Mcdonalds yesterday. I am a school leaver, yet I am only 15 as I was the youngest in the year. (I was born in August) When I typed my DOB into the age checker on your site, it said I was allowed to work now. However, you say I have to be 16. I am of school leaving age though, as it is 15-16. Am I allowed to work now?
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Sorry, but legally McDonald's cannot employ anyone under the age 16. By the sounds of things you only have to wait another month till you reach the appropriate age so please feel free to apply to a job with McDonald's then. You can find out all the information about a career with McDonald's by clicking on the 'Careers' link on www.mcdonalds.co.uk.
(July 2008)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 17. I have an experience day (OJE) coming up for a management position in a months time and wondered if you could tell me any more about what kind of agenda to expect on the day? Also I have completed the application and online questionnaire but currently have no idea where the OJE comes in the mcdonalds management recruitment process.
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Thank you for your question. We suggest you contact the McDonald’s Recruitment Helpline on 0208 700 7007, they will be able to help answers any questions which you may have relating to your experience day.
(April 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 18. Could you please elaborate on the tasks performed by an operations manager at McDonalds? Thanks..
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The main role of a McDonald's operations manager is to oversee a number of stores in one region and ensure that they run smoothly and achieve the best possible results.
(April 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 19. I work for mcdonald's.My sister who is in Mauritius would like to come to England and work with me in Mcdonald's.How does she apply for a work permit does she need to have a job offer first thanks.
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Thank you for your question, but this website has been set up to deal with questions regarding McDonald's in the UK. However regarding the company's position on permits - McDonald's does not apply for work permits on behalf of prospective employees.
(March 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 20. how long before you are meant to get an employee discount card, i have been at McDonalds now for 4 months and still do not have one. When i asked my manager about this he said that since the new system has been introduced in store no one seems to be getting them. When will this problem be corrected?
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Thank you for your question. Please contact the HR Helpline on 0870 600 5120 who will be able to help you with your enquiry.
(March 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 21. i want to know the what are the duies and responsibilities of the service crew
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Thanks for your interest in McDonald’s. Generally speaking a Crew Member has a great deal of variety and scope in their role, with three main areas of responsibility – customer service, food preparation, and cleanliness and hygiene. The daily duties of a Crew Member will revolve around these three things. For more information on the role of a Crew Member please visit our careers website at http://www.mcdcareers.co.uk/flash.htm
(Jan 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 22. Why do your employees behind the counter lack the ability to speak this nation's language? I'm not expecting English graduates but they do only need to learn the basics. The fact they usually don't reflects poorly on you as a company. Are you going to do anything about this? The burger king and KFC outlets I visit don't usually have this problem, why do you think McDonalds does? Please don't reply with some "we appreciate having a diverse workforce" comment, I want a real answer :)
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Thank you for your question. McDonald’s doesn’t set any specific educational criteria for its hourly paid staff, but a command of English, good communication skills and the ability to engage with customers are all very important skills. McDonald’s strives to ensure that its standards are upheld at all times and the company is sorry to hear that you don’t think this is the case. McDonald’s does believe its workforce is diverse and reflects the cultural makeup of the communities they serve, however, if you would like to discuss this further, please don’t hesitate to contact the Customer Service Team on 08705 244622 or visit the ‘Contact Us’ section on www.mcdonalds.co.uk.
(March 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 23. What Qualifications do you need to have you get a job as a crew member?
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Thank you for your question. We recruit on qualities not qualifications for our crew positions, so there is no requirement to have formal qualifications. However, a good command of the English language, the ability to take direction, work as part of a team and have good energy levels is very important.
For more information on pursuing a career with McDonald's, please visit our website www.mcdonalds.co.uk and click on 'Careers'.
(Dec 08)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 24. Hi! I can't believe the amount of questions on this site where people cannot spell properly! Could you please tell me the career path an employee would take if they started off as a Crew Member and worked their way up to Restaurant Manager? Thanks.
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Thank you for your interest in the company. The best course of action for you to take is to download our recruitment and training information pack, which has seven pages of useful information on this subject. This pack can be downloaded by copying the link below into your browser:
http://www.mcdonalds.co.uk/static/pdf/aboutus/education/mcd_recruitment_training.pdf
We suggest you also visit our careers website at http://www.mcdcareers.co.uk where more useful information can be found.
(Feb 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 25. how many years do i have to work at mcdonalds before i get a sabbatical can i get one as hourly paid or do i have to be salaried for a short while
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Thank you for your question. Sabbaticals are given after 10 years continuous service, however at least five of those years must have been as a salaried manager. Therefore hourly paid employees do not qualify for the sabbatical programme (eight weeks paid leave in addition to the annual holiday entitlement).
(Feb 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 26. I worked for mcdonalds for 3 years about 7 years ago, and to my knowledge they deducted $ to go towards my pension. Is it possible for me to find out how much I have saved and transfer it into RRSP's instead? If so who would I contact?
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Thank you for your question. If you worked for a McDonald's restaurant in the UK, please contact the HR Helpline on 0870 600 5120 who will be able to help you with your enquiry. (November 2008)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 27. I am a certified Life Coach. I particularly work to improve people's performance in all spheres of life including in the workplace. I am aware that you do offer training to your staff. I would like to be contracted to be a Life Coach to help your staff perform even better. Hope to hear from you soon. Thank you
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Thank you for your enquiry. Unfortunately this site is set up to deal with questions from our customers about the company and is not really designed to facilitate commercial arrangements. We'd suggest you write to the Head of Operations via our head office address which is McDonald's Restaurants 11-59 High Road, East Finchley London N2 8AW.
(Jan 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 28. i was just wondering i have got a job with mcdonald in liverpool and just wonderd if you could chose the hours you want to work i worked for kfc for 6 hours and they told me you had to work the hours you was told i am in college and dont want to work enery night of the week is this possible i am only in college 3 days a week.
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Thank you for your question. We pride ourselves on being an accomodating and flexible employer. As a general rule, the minimum number of shifts you can do is one per week, and the minimum hours you can do is four hours per week. The best thing to do is discuss the number of shifts and hours that you want to work with your restaurant manager.
(Dec 08)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 29. Hi What is the average pay scale for a Restaurant Manager having an experience of around 4 Years.
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Thank you for your question. The average salary for a Business Manager with 4 years experience is £30,338 in London and the Home Counties, and £28,136 in the rest of the UK.
(Dec 2008)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 30. why is it that you pay customer care assitants the same amount of pay as a crew trainer surely a crew trainer deserves more as they make more of an impact to the resturants operation ?
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Thank you for your question. The Customer Care team provide the direct contact with our customers on a daily basis and are required to have extra skills and responsibilities to those of a crew member.
In addition the Customer Care team will be responsible for the cleanliness of the exterior and interior of the restaurants, including the toilets and wash rooms - no easy task.
(Dec 2008)
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