Questions answered

There are 2 questions about “Franchises” in the “What are you doing about...” topic.

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1. Is there a way to find out which McDonald's branches are franchises and which are owned by the McDonald's company? I am particularly interested to know about 4 branches: Old Kent Road, Walworth Road, Camberwell and Peckham. Thanks
The Old Kent road restaurant is company owned, the others you mentioned are all franchised.

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2. As a salesman with a large family I am always in Mcdonalds, however the service between each franchise differs so much you should have us acting as scouts for you telling where certain franchises let themselves down and others deserve a gold star. For example recently one franchise would not give us sauce as we did not order a FULL meal then the next gave us 6 sauces free for the same order surely one per person free from all franchises is acceptable. I await your response and my children are more than happy to scout for you in your outlets !!!!!!!
McDonald’s aims to provide consistent levels of service throughout restaurants in the UK and appreciates your confusion and frustration at the differences. The reason that there is a difference between having to pay or not pay for sauce sachets is that some McDonald’s restaurant franchises charge for this to cover their costs, and other restaurants don’t.

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