Questions answered
There are 4 questions about “Staff training” in the “What are you doing about...” topic.
Click on a question to read our answer.
- 1. How much money do you spend on staff training per annum? Please can you provide the answer as a total and as a figure per FTE staff member. Ta.
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Thank you for your question. McDonald’s UK spends £30million per annum on staff training. There are currently 72,000 employees at McDonald’s UK with the vast majority working part-time.
(September 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 2. I am writing behalf of my friend who is working in McDonald's. My friend is a victim of humiliation front of all the staff by his Manager. Manager many time shouted front of all other staffs. where i should make this complain? to Whom i should write ? He does n't want to complain in the same store then Manger will come to know so...pls let me know who will be the next person to complain to?
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Thank you for your question. There is a HR Helpline available to all employees which offer advice on all aspects of their employment. To contact please dial 0844 736 3610.
(September 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 3. Can under 18's employed by McDonald's be promoted to management positions - ie. a 16 year old as a team leader or shift manager?
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Thank you for your question. At McDonald’s UK under 18's can progress to either Customer Care or Crew Trainer roles. Under 18's do, in some cases, become Shift Managers, however due to the working time directive they will be limited to what shifts they can work.
(June 2009)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 4. Under Health and Safety Guidelines - Do I, as a muslim have to shave my beard (which is very short and well maintained) if I am serving food to customers or only if I am preparing food in the kitchen (I realise there is the option to wear a beard snood, but I am unsure as to under what specific circumstances this has to be worn)? Thanks in advance
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Thank you for your question. In order to comply with Food Safety regulations, the rules regarding facial hair are as follows: No facial hair except for a neatly trimmed moustache is permitted. If an employee is unable to shave off their beard for religious reasons then they will be required to wear a beard snood (a hairnet for the beard), for all duties, including serving customers.
(May 2009)
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