Questions answered

There are 20 questions about “Big Tasty” in the “What's on the menu?” topic.

Click on a question to read our answer.

20 Questions
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1. How can you justify selling Big Tasty when it containts nearly half of an adult's recommended daily calorie intake, plus many of your customers are poorly educated and may not understand the implications?
The Big Tasty is a promotional burger that makes an occasional appearance on the menu. The burger is popular with customers with bigger appetites, and McDonald's doesn't make judgements about any of its customers. However, the company offers comprehensive and straightforward nutritional information on all of its food to help customers make informed choices about what they eat. It's available in restaurants on the reverse of trayliners, and online at www.mcdonalds.co.uk and www.mcdonaldsmenu.info. (January 2008)

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2. have you ever thort of making your burgers thicker and with more seasoning i go to mac donalds regulary with my children and always choose the chicken as it has more flavour than the plaine burgers u use you have put your prices up why not make thicker and tastier burgers
Firstly apologies for the slow reply to your question, there have been some recent technical fixes that have been carried out on the site which caused a slight delay in answering your question, but the things are back on track and thank you for your patience in waiting for your reply. Now, McDonald's is glad to hear that you enjoy the chicken burgers. However, is surprised that you don't enjoy the hamburgers as much. When it comes to the seasoning of the beef patties, only a pinch of salt and pepper is used to give a subtle kick to the meat. This helps balances the taste of the other sauces and condiments used in the sandwiches such as mayonnaise, ketchup, BBQ Sauce and other flavours that are used on promotional burgers such as the Big Tasty. Speaking of the Big Tasty, this sandwich is one of the juiciest and thickest burgers on the menu. Unfortunately, as it is a promotional sandwich it is only available at certain times for a, limited period. Although all is not lost, the classic Quarter Pounder is always available on the menu and the patty used is thicker than others such as the Big Mac. (March 2008)

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3. When is the Big n' Tasty coming back? Or the Arch Deluxe? Those were your two best burgers. What happened? :(
McDonald's is glad to hear you enjoyed the Arch Deluxe and the Big Tasty. Unfortunately there are no plans to return the Arch Deluxe to the menu, whilst the Big Tasty has just finished a promotional run hopefully you took advantage of this offer at the time. However, if you missed it- the Big Tasty is a popular promotional item and will be returning to the Menu in the future, so keep a watchful eye out. You may also like to try the McDonald's Summer Supreme which is a recent addition to the menu. Log on to www.mcdonalds.co.uk and click on the 'What's On’ Link. (July 2008)

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4. Hello, I used to visit mcdonalds at least 3 times a day, I love your food and dont care one iota whats in it. Why have they stopped making the big tasty in the Liverpool area of england? I need a big tasty.!!
Happy days, the Big Tasty is back on the menu, enjoy. (May 2008)

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5. Why is the big tasty not on the permanent menu? do you not realise how many people talk about that? its great you need 2 promote it more. And what ever happened to them steak burgers? They were lush. Where did they go?
Thanks for your questions. You will be happy to know that the Big Tasty will, on occasion, make a return to the McDonald's UK menu. With regard to the steak burger, are you referring to the Steak Premiere or the Deluxe burger? The limited Deluxe burger was a promotional item and the Steak Premiere was taken off the menu because it was not very popular. (October 2007)

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6. Hi, When is the big tasty burger coming back and also why hasn't it been put on the regular menu as it is the best tasting burger so far! Thanks
The Big Tasty is a promotional item and as such may be forced to make way for a new range every now and again. If you feel strongly that the Big Tasty should be a permanent addition to the McDonald's menu then you may like to contact the Customer Services team. You can do this online via the ‘Contact Us’ section at www.mcdonalds.co.uk.

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7. Why have you once again taken this burger off your menu. Even though it was popular and remains on your menu in countries such as Sweeden. This appears to be a discrimination against the British Big Tasty Fans (the BBQ burger is no comparison)
McDonald's is very pleased to hear that you enjoy the Big Tasty. It was created as a one-off promotional burger but has made a number of welcome returns over recent months owing to its popularity with customers. If you would like to log your enthusiasm for the product and make a case for its permanent place on the menu, please contact the Customer Services team by visiting the ‘Contact Us’ section at www.mcdonalds.co.uk. The team are always keen to hear your suggestions.

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8. Your Big Tasty was great. How come you don't have it as a standard menu item?
The Big Tasty is a promotional item and as such may be forced to make way for a new range every now and again. If you feel strongly that the Big Tasty should be a permanent addition to the McDonald's menu then you may like to contact the Customer Services team. You can do this online via the 'Contact Us' section at www.mcdonalds.co.uk. (June 2007)

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9. why do you keep taking the big tasty off sale everyone likes it so leave it on and why do you not sell root beer any more please bring it back ?
The Big Tasty was designed to be a promotional menu item. However, it has proved very popular and if you would like to register your desire to see it as a permanent item, please contact the Customer Services team. You can do this online via the ‘Contact Us’ section at www.mcdonalds.co.uk. Unfortunately, root beer was removed from the menu as it did not prove that popular with the majority of customers. (July 2007)

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10. What happened to 'Big Tasties'. There were delicous, are you bringing them back!
The Big Tasty is a promotional item and as such may be forced to make way for a new range every now and again. If you feel strongly that the Big Tasty should be a permanent addition to the McDonald’s menu then you may like to contact the Customer Services team. You can do this either by telephone on 08705 244 622, or online via the ‘Contact Us’ section at www.mcdonalds.co.uk.

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11. I really liked those big burgers you made a while ago - the Big Tasties. Are they going to come back? The sauce on them was really nice. It was a sort of thousand island thing. Mmmm! ED.
The Big Tasty is a promotional item and as such may be forced to make way for a new range every now and again. If you feel strongly that the Big Tasty should be a permanent addition to the McDonald’s menu then you may like to contact the Customer Services team online via the ‘Contact Us’ section at www.mcdonalds.co.uk.

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12. Why was the Big Tasty withdrawn? And will it ever return?
The Big Tasty is a promotional item and as such may be forced to make way for a new range every now and again. If you feel strongly that the Big Tasty should be a permanent addition to the McDonald's menu then you may like to contact the Customer Services team. You can do this via the ‘Contact Us’ section at www.mcdonalds.co.uk.

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13. I have just read your questions answered section and found one on Big Tasties being promotional items, can you tell me why then in Holland they are still on the menu all the time and with bacon too thanks.
Each country develops certain menu items and promotions as appropriate to their local market. In the UK the Big Tasty is a promotional item and from time to time may step down from the menu to make way for other McDonald's promotional products, this is order to give customers a wider range of choices. If you really feel that the Big Tasty should be a permanent addition to the menu you can mention this to the Customer Services Team via the ‘Contact Us’ section at www.mcdonalds.co.uk.

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14. I was wondering if you could tell me what suace you put in the big tasty and could i get an alternative suace from somewhere ? many thanks
The exact composition of this sauce is a secret, however the ingredients are as follows: Vegetable Oil, Water, Sour Cream, Egg Yolk, Sugar, Flavourings, Modified Maize Starch, Salt, Spirit Vinegar, Onion Powder, Yeast, Yeast extracts, (contains Sunflower oil), Extracts, Maltodextrin (wheat), Garlic Powder, Black Pepper, Paprika and Spice Extract. For more information on all other menu items and nutritional information are available online in 'Eat Smart' section of www.mcdonalds.co.uk under the 'Nutrition Counter' section. The secret sauce is exclusive to the Big Tasty burger and is only available in McDonald’s restaurants. However, the Big Tasty and the Big Tasty with Bacon are back on the menu for a limited period so grab one while you can.

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15. How big and how tasty must a sandwhich be to qualify as a Big Tasty?
The product has to be very tasty and satisfying. The Big Tasty is a promotional item and was only available on the menu for a limited period. (June 2007)

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