Your Questions

A dedicated Make Up Your Own Mind team from across McDonald's is working hard to answer your questions. You can ask whatever you want, and we aim to answer even the toughest question within two weeks in an honest and straight-talking fashion. The 'Questions & Answers' can be searched either by keyword or by sub-sections - this should help you find the information you’re looking for.

Some of the questions we've been asked

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1. Have McDonalds foods ever contained less that 100% beef? If so, what was the production process?
McDonald’s Hamburgers have always been made from 100 per cent beef and nothing else, and have always been advertised as so. In regard to McDonald’s chicken based products, there have been changes. Previously, chicken products were made from 100 per cent chicken. However, they were made from whole cuts of light meat, dark meat, and skin, in the natural proportions of a whole chicken. Feedback from customers revealed that they only wanted breast meat used in the chicken products. McDonald’s gladly changed its recipe, and now the meat in its chicken products is white breast meat only. (December 2009)

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2. i am trying to apply online for a job with yourselves but it is not working keeps saying error every time i click on apply now is there a problem with your website?
It sounds like there are some technical issues. Please try and resubmit your application a little later and if the problems continue please contact the Central Recruitment Team on 0208 700 7007 who will be able to assist you. (September 2008)

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3. I have just been offered a job as Crew Member in McDonalds. I am very interested in the job and look forward to starting... I understand the promotion prospects from crew member are good... but how would I apply for higher ranked positions in the future? Is there an internal application process?
Firstly congratulations on your job with McDonald’s. Internal promotions are awarded on merit and suitability not just an application process. The first step would be to let your new Business Manager know that you are keen to progress through the crew training programme as quickly as possible and ask about the opportunities which could be available for you next (Crew Trainer/Customer Care Assistant/Shift Manager or Trainee Business Manager). Good luck! (October 2009)

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4. I am working on a case study and one of the points is about the Key Responsibilities of staff, What skills and qualifications are needed to work there? Also How many employees do you have? Thank You
Thank you for your question. Anybody with the right attitude and a commitment to providing the best in customer service is welcome to apply for a position at McDonald's. There is absolutely no discrimination towards individual candidates and there are no minimum qualifications needed to join McDonald’s. There are approximately 85,000 people employed by McDonald’s UK and over 1 million worldwide. For more information please visit http://www.mcdonalds.co.uk/people/schools-and-students/schools-and-students.shtml where you can download our information packs. (June 2011)

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5. Please could you advise what the happy meal 'themes' have been from September 2010 to present. Also, is there any opportunity for any past packaging to be sent to me? I am completeing an assignment which looks at how McDonalds promotes itself. Many thanks
Thank you for your question. Since September 2010, there have been five Happy Meal promotions; The Last Airbender, Looney Tunes Active, Alpha and Omega, Megamind and Scooby-Doo. Unfortunately, we cannot provide samples of our packaging. (January 2011)

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6. Hello, We was wondering, what came first: the chicken nugget or the egg mcmuffin? Thanks! Lisa "Little Jackie" Jaycloth
McDonald's Egg McMuffin came first having been invented in 1972. Meanwhile the famous Chicken McNuggets were introduced in 1983. (September 2008)

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7. Hi I have found the information below on THE VEGETARIAN RESOURCE GROUP website. Please confirm if that is true: "Are McDonald's fries made with beef? In February 1997, McDonald's informed us by telephone that the natural flavor in their French fries is a "beef product." At that time, they declined to send us this information in writing. In July 1997, McDonald's sent us a fax stating that "[t]he natural flavor used in French fries is from an anima...l source."
Thank you for your question. McDonald’s UK French Fries are made by McCain’s using Russet Burbank, Pentland Dell and Shepody potatoes, which are chosen for their quality, taste and long shape when cut. The fries are not coated in any fats or substance from an animal. Once at the restaurant our fries are simply cooked in dedicated frying vats in a non-hydrogenated blend of sunflower and rapeseed oil which is 100 percent suitable for vegetarians. McDonald’s French Fries are officially accredited by the Vegetarian Society. (January 2011)

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8. Are the fries halal or not?
McDonald's does not offer Halal certified food in the UK and has no current plans to do so. (November 2010)

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9. Hi there was a recent article in Yahoo UK about a promotion that may have had the term for "bob" wrong my friends and I got into a debate and i took the position that any promotion or marketing in the UK would be done by McDonald’s UK and not McDonald's US would this be true? That McDonald's UK would be the ones in charge of marketing/promotions in the UK
Thank you for your question. We'll happily settle the debate you've had with your friends - McDonald's does have a Marketing team here in the United Kingdom, who are responsible for the production of the majority of the advertisements shown in the UK. The marketing team also works with a number of agencies and consultancies based in the UK. (June 2010)

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10. my son turned up for work at 10am on a very snowy day. He was told to clock in and then clock out again immediately as if on break (unpaid). He was then told to stay on unpaid break until he was needed!! He asked if he could go home then but was told no as his shift didn't finish until 5pm! Surely this is not legal. Could you please forward a copy of a job contract stating that you are able to do so.
Thank you for your question. Please contact the HR Helpline on 0844 736 3610 who will be able to help you with your enquiry. (Jan 2010)

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