Your Questions
A dedicated Make Up Your Own Mind team from across McDonald's is working hard to answer your questions. You can ask whatever you want, and we aim to answer even the toughest question within two weeks in an honest and straight-talking fashion. The 'Questions & Answers' can be searched either by keyword or by sub-sections - this should help you find the information you’re looking for.
Some of the questions we've been asked
Show all answers Hide all answers- 1. how can start mcdonald's children club that we allow children to know what they are eating .
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All McDonald’s customers can find out about what they are eating by looking at the nutritional information on the back of tray liners in restaurants, on the food packaging and by going to the ‘Eat Smart’ section of www.mcdonalds.co.uk. There is also a specific website for Happy Meals: www.happymealchoice.co.uk, which includes a nutrition counter and advice on balanced diets for children.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 2. I heard that someone found a human penis in their big mac, is this true?
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This is not true.
(May 2008)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 3. Why does it take so long for your 'fast food' to be served?
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McDonald’s aims to serve food fast. If this is not the case please talk to the restaurant management so that they can look into this for you.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 4. is it against company policy to wear a tongue bar whislt you work?
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Thank you for your question. McDonald’s staff policy regarding jewellery is that no watches, small badges or other jewellery items of any sort, with the exception of a plain wedding band, are to be worn during work. This is due to the risk of it being caught in equipment, dirt being trapped within the item, food safety risk, or a cause of physical contamination. This includes visible body piercing such as tongue, eyebrows and nose.
(March 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 5. Do you think it is unfair to use childrens favourite characters to promote McDonalds Happy Meals, as children are so easily influenced towards a product by things such as these?
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The Happy Meal is all about fun. It's an iconic part of the meal and extremely popular with customers. McDonald's are driven by their customers and will not be forced into doing something which would be unfavorable to mums, dads and kids across the UK. There are a greater variety of options on the Happy Meal menu than ever before-accompanied by comprehensive nutritional information, allowing parents to make informed choices about what their children eat. Parents can also purchase the toy separately too.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 6. I'd like to know a bit more about your fillet o fish please. Eg where does the fish come from. It is lovely but if i know its not junk i'll eat more! thanks
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McDonald's currently uses 100 percent Hoki fish - not cod, which is no longer ecologically sustainable - in the Filet-o-Fish and Fish Fingers. Hoki is an internationally recognised white fish used in prime fish portions. The Hoki fish is sourced from Marine Stewardship Council certified fisheries. At the moment, this comes from the seas around New Zealand.
NOVEMBER 07 UPDATE:
From mid November 2007, McDonald's Filet-o-Fish will be prepared using Alaskan Pollock fish, which is sourced from Marine Stewardship Council certified fisheries. Fish Fingers will continue to be made from Hoki, also sourced from Marine Stewardship Council certified fisheries.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 7. Is it true that the milkshakes contain pork?
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No, this is not true. Each milkshake will have slightly different ingredients depending on the flavour. However they are all made up of about 75 percent milk, which comes from the British Isles. To see the full list of ingredients of each flavour milkshake, visit www.mcdonalds.co.uk and click on ‘Eat Smart and then ‘Ingredients List’.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 8. do your Staff Have training in health and safety? if so, how are they trained
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Yes. All McDonald's restaurant staff are trained in health and safety procedures. This includes a teaching session and test before they start, followed by on-the-job training and regular checks on their skills and knowledge.
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 9. Would you tell me where the larges McDonalds is in the UK? Hello there, which of the UK restaurants is the largest? Which one has the most employees? Thank you.
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Firstly apologies for the delay in answering your question, the team has been very busy with all the questions that are pouring in and everybody is working hard to answer them all. In terms of overall building size McDonald’s has a number of very large restaurants such as 8-10, Oxford St, London or Lord St, Liverpool. However, if based on seating capacity the largest McDonald’s restaurant is in Argylle St, Glasgow.
(March 09)
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What are these? Delicious Digg Reddit Facebook StumbleUpon - 10. what hygene training does your staff undertake and is this independntly audited?
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All McDonald's restaurant staff are trained on food, safety and hygiene when they start working for the company and the importance of hygiene around food preparation continues throughout their employment. McDonald's has a team of in-house experts who check that this training is the best it can be and this is then independently checked as part of the Investors in People accreditation.
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