Your Questions

A dedicated Make Up Your Own Mind team from across McDonald's is working hard to answer your questions. You can ask whatever you want, and we aim to answer even the toughest question within two weeks in an honest and straight-talking fashion. The 'Questions & Answers' can be searched either by keyword or by sub-sections - this should help you find the information you’re looking for.

Some of the questions we've been asked

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1. Where else do you buy food from? It can’t all be from the UK.
Where McDonald's can’t buy ingredients from the UK it tends to buy ingredients from Europe, and also from farther afield if required. All suppliers used by McDonald's UK all meet or exceed the stringent quality standards set as McDonald's do for those in the UK.

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2. hi, i was wondering how many happy meal toys you do every year? which toys came out in 2007 from which films? in the uk. thanks bec
Thanks for posting. There were nine Happy Meal programmes in total during 2007, and four of these were linked to films. There are usually between five and eight different toys in each promotion. (May 2008)

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3. What was your profits in 2002?
In 2002 the global operating income was US$2,113,000,000 and global net income was US$893,000,000.

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4. Is it true that the secret sauce on the Big Mac is just Thousand Island salad dressing, and if so, why keep this a secret?
No, the Big Mac Sauce is not Thousand Island dressing. McDonald's uses a special sauce in the Big Mac, and its recipe is a closely guarded secret but the ingredients along with all McDonald's food and nutritional information are available online in 'Eat Smart' section of www.mcdonalds.co.uk under the 'Nutrition Counter'. (June 2007)

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5. hiya, I would just like to know if all of your macflurrys are halal, if not could you please name them. And whether your chips are fried in vegetable oil, because i recieved a text saying: "Mcdonalds chips are haram as they are fried in pig lard before bought to mcdonalds!" is this true? please e-mail back. thankyou Sania.
Today, McDonald's UK lacks the necessary infrastructure in its supply chain to guarantee the requirements of Halal. However, it is something the company is currently looking at with a trial being run in a McDonald's restaurant in Southall, London with a few chicken products available on the menu as Halal. Regarding the French Fries, you will be happy to know that they are not cooked in any animal fats before, during or after their final preparation in the restaurants. The French Fries sold in McDonald's UK are suitable for vegetarians. McDonald's UK uses new non-hydrogenated, GM free cooking oil. This reduces the levels of Trans Fatty Acids (TFAs) to their lowest possible levels - less than two percent (naturally occurring TFAs make it impossible to reach zero percent). The oil (a blend of sunflower and rapeseed) has been carefully developed to ensure it does not raise saturated fat content, or change the taste. You may also be interested to know that after several years of working with the Vegetarian Society, McDonald’s French Fries are now fully accredited by the Society. You can find out more about McDonald’s Halal menu items trial and the French fries on this site in the 'McDonald's News' section. (December 2007) FEBRUARY '08 UPDATE: McDonald’s UK now do not use any hydrogenated oil in any food items across the entire menu

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6. What skill required for your employer and what is promotion criteria,
McDonald's run a selection process called 'Hire the Smile' to help when recruiting staff. This covers initial screening, a first interview, an-on-job-evaluation and a final interview. Candidates must display good levels of teamwork, speed, accuracy, customer engagement, and personal interaction. When it comes to promotion, crew members can be promoted to Staff Trainer, Customer Care Assistant, Party Entertainer or Floor Manager if they display the qualities and competencies relevant for that role. This is more down to attitude and abilities, as opposed to length of service.

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7. Is the Mcdonalds in Sharm el sheikh ,EGYPT closed for refurbishments ?
The intention of this website is to provide answers to questions that customers might have about McDonald's UK and so can not comment on the McDonald's businesses around the globe.

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8. Who is answering these questions about McDonalds? (position in the company)
The questions posted to the site are answered by 'Make Up Your Own Mind.' This is a dedicated team of people who consult with colleagues from McDonald's to provide answers to all your questions. (June 2007)

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9. enjoy the food but can i get a free pen the ones you got on this website cheers
It nice to hear that you like the Make Up Your Own Mind pen. Unfortunately, there have been no real pens created for the web site – the pen only exists online. Have you tried putting your mouse over the pen and writing on the screen?

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10. A friend of mine claims that fries actually are McDonald's core business as those are supposedly sold in a greater amount than burgers. I claim that the amount of burgers ordered is greater than the amount of fries ordered. Who is right?
Congratulations, on this occasion you are correct. Meat based products are the more popular in regards to sales. The Big Mac is the most popular sandwich on the McDonald's menu. McDonald's UK use approximately 33,000 tonnes of beef a year – that's roughly 90kg of boneless meat per animal, equating to just under 367,000 head of cattle a year. (March 2008)

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